Accurat wants to change the way decision making is done by providing real-world behaviour insights. We heavily rely on big data & machine learning. As we raised 1.1 mio euros to cover our growth in the Benelux and towards Europe, we are expanding our team. We are a fast growing company, working for brands including Delhaize, Lidl, Brico, Hubo, Telenet, Aveve, X2O, Clear Channel amongst others.
Accurat is well on its way to change how decision making is done. Due to the continous growth of our client base we're looking for extra support. More in particular: we are looking for a customer success manager that is responsible for providing our customers with the best possible support and proactive advice.
As a Customer Success Manager your main goail is to make sure our customers get the hang of Accurat to help support their decision making. That is how you'll grow a relationship of understanding that is rewarded with client happiness and great quotes (including the ones we hang on our #wallofpride :-)).
What's on your plate?
Who are you?
Nice to have's:
What do we offer?
We offer a fun environment (near Ghent), the expertise and support to make you grow together with our company and the trust and freedom to build your career.
Obviously the job has to fit your expectations. But we didn't want to keep you from the extra perks we have on offer.
You contact us and share your CV and motivation letter with us. Next up, we'll propose to meet up.
We meet up for an informal talk about you, your interests and how they match up with our open vacancies.
A challenge - a real-life case our own team works on - is the perfect case to get to know each other better.
With a positive evaluation of the challenge, you are invited to meet your future colleagues.
We're all different, so is our proposal. We prepare a proposal that matches your expectations.
Once aligned, we count down to your arrival. An onboarding kit, colleagues, pancakes and drinks are waiting :).